Frequently Asked Questions

No, and that's a good thing! We use advanced LED neon flex technology. It mimics the exact look of traditional glass neon but is completely shatterproof, stays cool to the touch, and uses up to 80% less electricity.

All of our signs are plug-and-play. They come with a 2-meter clear power cord and a standard 12V power adapter for your country. Just mount it, plug it into your standard wall outlet, and turn it on!

Hanging your sign is as easy as hanging a picture frame. Every sign features a clear acrylic backing with pre-drilled holes. We include a complimentary wall mounting kit with screws and standoffs. If you are renting and cannot drill into walls, heavy-duty 3M Command Strips work perfectly.

Our premium LED chips are rated for over 50,000 hours of continuous use. If you were to leave the sign turned on 24 hours a day, 7 days a week, it would last for roughly 5 to 6 years. With normal daily use, it will last over a decade.

Our standard signs are designed for indoor use only. However, if you need a sign for an outdoor event, patio, or exterior storefront, please contact us for a custom quote. We can manufacture a fully waterproof (IP67-rated) version for you.

Because many of our signs are made to order, we typically require 2-3 business days for production and quality testing. Once dispatched, standard tracked shipping takes roughly 7-12 business days to arrive at your door.

Yes! We stand entirely behind our craftsmanship. Every LED Aesthetics sign includes a comprehensive 12-month warranty that covers any electrical faults, including the LEDs, dimmers, and power supply.